1. About Subscription Renewal
Thank you for using Vitala. This policy explains how your premium subscription renews and what you need to know.
2. Automatic Renewal
2.1 Renewal Happens Automatically
Your premium plan will renew by itself when the current period ends.
2.2 Reminder Email
Before your plan renews, we will send you an email. It will include the renewal date, price, and how to cancel if you don’t want to continue.
2.3 Keep Billing Info Updated
You must make sure your payment details are correct. If not, your service may stop.
3. How to Manage Your Subscription
3.1 Cancel Before Renewal
You can cancel your plan anytime before it renews. This way, you won’t be charged again.
3.2 Manage in Your Account
Go to your Vitala account to change your subscription settings—like stopping renewal or canceling.
3.3 Forget to Cancel?
If you forget to cancel and are charged, you can ask for a refund—but only if you contact us within 3 days of the charge.
4. Billing and Prices
4.1 Price Changes
Renewal prices might change. We’ll tell you ahead of time if the price goes up.
4.2 Discounts May Not Repeat
Discounts you got when you first signed up may not apply when your plan renews.
5. Contact Us
If you have questions, email us at:
[email protected]